Store Policy

Store Policy - Drapil Curtains

Store Policy

Welcome to Drapil Curtains. Below, you will find the essential policies that govern your use of our website and purchase of products from us. Please take a moment to review them.

Order Processing

We process all orders within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive an email notification once your order has shipped, along with a tracking number. We aim to deliver your products as quickly as possible.

Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Shopify Payments

Shipping Information

We offer both domestic and international shipping services. For domestic orders within the USA, the expected delivery time is 5-7 business days. International shipping times vary depending on the destination.

All shipping charges will be calculated at checkout, and we offer free domestic shipping for all orders within the USA.

Returns and Exchanges

If you are not completely satisfied with your purchase, we accept returns and exchanges under the following conditions:

  • Items must be returned within 30 days of purchase.
  • The product must be in its original condition, unused, and undamaged.
  • Custom or personalized products are not eligible for return or exchange unless there is a manufacturing defect.

For more information on returns and exchanges, please visit our dedicated Returns & Exchanges Page.

Privacy and Security

We respect your privacy and are committed to protecting your personal information. We do not share your personal data with third parties, except as necessary for order fulfillment and to process payments securely.

Our website is equipped with SSL encryption to ensure that all data transmitted between you and our site is kept safe and secure.

Contact Information

If you have any questions about our store policies, feel free to reach out to us at:

Contact Information:
Email: drapilcurtains@gmail.com
Address: 6614 Hidden Rose Pl, Riverview, FL 33578
Phone: +1 (657) 291-7024